[Notice] Regarding External Platform’s Account Suspension

Important Update from BrownDust 2: Clarifying Account Suspensions and Platform Policies

In a recent notice, BrownDust 2 has taken the time to address a crucial topic that affects all players: account suspensions. As the game continues to evolve and grow, it’s essential to understand the reasons behind these suspensions and what you can do to avoid them. In this article, we’ll dive into the details of the notice and provide you with a comprehensive overview of what you need to know.

Notice:

Hello. This is BrownDust 2.

It has come to our attention that there are certain misunderstandings regarding account suspensions.
We’ve seen a misconception that Browndust2 is applying suspension on our users’ accounts.

Please note that these suspensions have been made by the respective external platform.
We would like to clarify that the suspension is not related to the actual game account.
The suspension has been confirmed to be due to the supported external platform’s policies.

Issues arising from the use of accounts not registered in the owner’s name, but in someone else’s, cannot typically be resolved by BrownDust2.
We strongly advise against account trading or using accounts registered to others.

Based on BrownDust2’s operation policies, we are not obligated to take action regarding the platform account suspension in such cases.

However, as we cannot ignore the inconvenience caused to our users.
We will be making every effort to assist where possible.

If you encounter issues with your platform account, please contact our customer service.
We ask for your cooperation in building a healthier gaming environment.

Thank you.