Genshin Impact Hasava Ice Crystal Cube Puzzle Guide

Solve Hasava’s three-part puzzle in Novokitezhgrad to unlock two Remarkable Chests and one Exquisite Chest in Genshin Impact.

Alex Rodriguez By Alex Rodriguez Gaming Writer • EarlyGG

Nov 7, 2026 • 2 min read

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Genshin Impact Hasava Ice Crystal Cube Puzzle Guide
Genshin Impact Hasava Ice Crystal Cube Puzzle Guide Image via the publisher

Hasava, a Domovoy in Genshin Impact, stands beside a three-part puzzle in the Kristall Refinery on the eastern side of Downtown Novokitezhgrad. Completing all three challenges unlocks two Remarkable Chests and one Exquisite Chest. For more Genshin Impact coverage, visit our genshin-impact guides.

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Overview

  • Location: Kristall Refinery, eastern Downtown Novokitezhgrad.
  • NPC: Hasava the Domovoy.
  • Prerequisite: None stated in official materials.
  • Estimated time: Not stated in official materials.
  • Rewards: Two Remarkable Chests and one Exquisite Chest.

Hasava's challenge follows the same structure as other Novokitezhgrad puzzles, such as Vlast the Opportunity Merchant's challenge: you must complete three separate tasks to claim all chests.

Step-by-Step

  1. Travel to the Kristall Refinery in eastern Downtown Novokitezhgrad. Look for Hasava standing next to two Remarkable Chests and one Exquisite Chest.
  2. Speak with Hasava to begin the challenge. The exact dialogue options are not stated in official materials.
  3. Complete the first challenge. The specific mechanic is not detailed in the source; interact with nearby puzzle elements as prompted.
  4. Complete the second challenge. Again, follow in-game cues; the source does not specify the exact action.
  5. Complete the third challenge. Once all three are done, the chests should become claimable.
  6. Open all three chests to collect your rewards.

Note: The source does not describe the individual puzzle steps. This guide will be updated if official details emerge.

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Rewards

Chest Quantity
Remarkable Chest 2
Exquisite Chest 1

Exact contents (Primogems, Mora, artifacts) are not stated in official materials.

Troubleshooting

  • Chests won't open: Ensure you have completed all three challenges. The source confirms three tasks are required.
  • Can't find Hasava: Check the eastern side of Downtown Novokitezhgrad, inside the Kristall Refinery. He is near the chests.
  • Puzzle not starting: Make sure you have interacted with Hasava first. The source does not mention any prerequisites.

FAQ

Q: Do I need to complete Vlast's challenge first?
A: Not stated in official materials. The two challenges are separate.

Q: Are there any time-gated steps?
A: Not stated in official materials.

Q: Can I co-op this puzzle?
A: Not stated in official materials.

Q: What if I already opened one chest?
A: The source does not specify whether chests can be opened individually before completing all challenges.

Next Steps

After looting Hasava's chests, continue exploring Novokitezhgrad for similar Domovoy challenges. Check our genshin-impact news for future updates on puzzle guides and events.

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